ClientSuccess, a Lehi-based customer success platform, has acquired Status Software, a customer onboarding and collaboration solution based in South Jordan.
“This strategic move — the first acquisition of a dedicated onboarding solution in the customer success platform space — marks a significant step in ClientSuccess’ mission to help its customers deliver extraordinary experiences and exceptional revenue growth,” the announcement from ClientSuccess said. By adding Status to the ClientSuccess platform, teams will have the option to either utilize Status as a standalone solution for customer onboarding and collaboration or combine ClientSuccess and Status in a integrated product suite,” the company said.
“We’re thrilled to welcome Status to the ClientSuccess family,” said Dave Blake, founder and CEO of ClientSuccess. “Teams are tired of dealing with the complexity and cost of using multiple solutions to deliver exceptional customer experiences. This strategic move aligns with our goal to provide both customer success and onboarding teams with specialized solutions for their needs while consolidating toolsets and eliminating operational silos. With the Status acquisition, we’ll deliver the best of both worlds — a tailored solution for onboarding teams, as well as the full power of ClientSuccess for teams who want both.”
“We’re excited to join forces with ClientSuccess and leverage their experience and customer base to accelerate our growth and impact,” said Tanner Nordstrom, CEO of Status. “Our combined expertise will enable businesses to thrive in today’s competitive landscape by delivering world-class time-to-value and long-term customer retention and growth.”
Terms of the transaction were not disclosed.