Complete Recovery Corp., a Salt Lake City-based asset recovery service provider, has purchased Waypoint Resource Group of Austin, Texas. Waypoint is a financial company that provides key management services for accounts receivables.
“We’ve been doing this work for 19 years and are excited to add the recovery of unpaid receivables to our quiver of offerings for our amazing clients,” saids Merlin Jensen, CEO of Complete Recovery. “Recovery, whether equipment like a modem or an unpaid bill, requires sensitivity and skill. What many see as a scary task, is instead — when done right — an incredible opportunity for retention and growth.”
“The acquisition accelerates Complete Recovery’s ambitious service goals because Waypoint employees specialize in reviving delinquent accounts while maintaining customer relationships. We’re excited to be part of Complete Recovery’s expansion,” said Waypoint Senior Vice President Danen Shiek. “Since we work with many of their clients already, we’ve seen their personable approach to righting accounts. It’s a perfect match.”