Salt Lake City’s Overstock.com, an online retailer for products for the home, has made its free shipping benefit, first offered at the beginning of the COVID-19 pandemic, a permanent benefit for its customers in the continental U.S. The offer applies to all inventory, requires no subscription or annual fee, requires no minimum purchase price and does not have an item size or price cap, Overstock said.
“We have always prided ourselves in offering quality and value. Free shipping on everything fits right into Overstock’s mantra,” said Krista Mathews, the company’s chief customer officer. “We’ve found that shipping costs are among the top consumer purchase drivers when choosing where to shop. Whether you are buying a $20 lamp or a $2,000 couch, shipping is free.”
“Free shipping is typically only available through an annual subscription fee or a minimum purchase price,” said Dave Nielsen, president of Overstock retail. “Overstock has removed these requirements for customers during tough economic times and ahead of the holiday season. We’re providing our customers even more savings so they can create their dream homes.”