PillPack, a national mail-order pharmacy, has expanded its footprint in Utah with the opening of a 13,000-square-foot sales and support office in Salt Lake City and an office in Park City, which is the company’s national headquarters for sales, growth and acquisition and business development. The Salt Lake City center will eventually employ over 100 people in full-time, part-time and flex-time sales and customer support roles.
“Utah was a natural choice for PillPack to expand operations,” said TJ Parker, CEO and co-founder. “Our business is based on promoting better health with personal support that makes it easy for people to manage medications. Along with being incredibly friendly and service-oriented, people here understand a core benefit of PillPack: It enables individuals to help themselves. Our pharmacy and medication management tools aren’t about poking or prodding customers, but making sure the healthy choice is also the easy choice.”
PillPack is the first pharmacy specifically focused on serving people who take multiple daily medications, the company said in announcing the new facilities. PillPack pre-sorts medications into packages labeled with the date and time for each dose and provides nationwide home delivery, making it easy for someone with a chronic condition to stay on track. The company also works to manage insurance claims, stay ahead of prescription refills and renewals and monitor any change in medication for negative interactions. The company has pharmacist on-call 24/7, it said.
“The state is proud to support innovative companies like PillPack that aim to increase quality of life,” said Val Hale, executive director of the Governor’s Office of Economic Development. “PillPack chose wisely for its expansion locations and will reap the benefits of Utah’s business friendly environment and skilled talent pool.”
Geoff Swindle, chief business officer of PillPack and site lead for the Utah facilities, said, “As a native of Utah, it’s gratifying to help PillPack bring a wide range of employment opportunities to our area. We aim to help grow the local economy, while having a positive impact on health for people across the country.”
Founded in 2013, PillPack employs over 500 people nationwide and serves tens of thousands of customers in 49 states (shipping is not available to Hawaii). The company began exploring options in Utah in 2016, and worked closely with the local community to determine the best location for these new offices, the company said. PillPack is a fully-licensed pharmacy in every state it serves.