Power Selling Pros, a South Jordan-based customer service and call handling coaching company, has named Zac Garside as its new CEO.
“Zac has been an asset to the company since he joined the team,” said Brigham Dickinson, founder and president of Power Selling Pros. “Good home service companies are constantly busy, so they don’t have much time to focus on ways to improve company culture or the customer experience. Zac has been at the forefront of helping these companies learn how to grow their business with an enhanced company culture and a better customer experience since 2015. Zac is now in a position of leadership at Power Selling Pros that will enable contractors and their teams to focus more on people and service skills using our trademarked 'Pattern for Excellence' and the principles found therein. Zac is the perfect person to drive the direction of this company moving forward.”
Garside graduated from Utah State University with a bachelor’s degree in marketing. He joined Power Selling Pros in 2015 as a customer service coach and has held various positions since then including business developer, trainer, sales manager and head of marketing.
Garside is the host of “This Call May Be Recorded,” a YouTube show is where Garside listens to recorded customer service phone calls and coaches them up live.
“At Power Selling Pros, we have been creating positive change for contractors for almost 15 years now, teaching them and their teams a proven set of customer service and communication skills utilized by literally thousands of growing companies in our industry,” Garside said. “I am grateful for the trust that Brigham has placed in me to take the lead of what Power Selling Pros has become from scratch under his stewardship and continue to grow it by building our people internally as well as the many companies we serve in this industry.”
As CEO of Power Selling Pros, Garside said he is looking to evolve services by making the voices of their clients and partners the driving force behind the company.
“In my new executive role, I want to utilize all the tools at my disposal to grow the company,” he said. “I will ask for help and recognize the strength and expertise of the great people in our industry while owning my mistakes. Knowledge is power, and I will accept feedback from industry professionals that understand the goals of Power Selling Pros.”