Provo-based experience management software company Qualtrics has named Jason Maynard as CEO. Maynard will also join the Qualtrics board of directors.
Qualtrics said Maynard assumes full leadership of the company immediately. Jim Whitehurst and Mark Gillett, who served as interim co-CEOs, return to their roles on the Qualtrics board of directors, with Whitehurst continuing as the board’s executive chairman.
“Jason has scaled one of the most successful cloud businesses, built products customers depend on and has a sharp perspective on where AI is taking our industry,” said Whitehurst. That’s a powerful combination that will take Qualtrics, our category and the value we deliver to customers to the next level.”
“Qualtrics invented experience management, and with AI at the core of modern business the ability to understand human experience and act on what matters in context is more important than ever,” said Maynard. “This is a rare opportunity to lead the company that created its category and build on that foundation with innovation, execution and a relentless focus on delivering real impact for our customers.”
“I’m incredibly excited to support Jason as he leads Qualtrics in this next phase,” said Ryan Smith, co-founder of Qualtrics. “Jason’s background, market experience, and ability to lead out in new trends is critical for where the technology ecosystem and Qualtrics are going. He is the perfect person to lead through this next frontier of Experience Management with AI at the center of everything.”
Maynard joins Qualtrics from Oracle, where he was executive vice president of revenue operations. He joined Oracle through its 2016 acquisition of NetSuite, where he helped scale revenue nearly fivefold and grow the customer base from 11,000 to over 43,000. Prior to that, Maynard spent 15 years as an analyst at Merrill Lynch, Credit Suisse and Wells Fargo.