Solutionreach, a patient engagement and communication platform for medical practices based in Lehi, has named Ken Ernsting the company’s CEO. Solutionreach founde rand former CEO Jim Higgins will continue to serve on the company’s board of directors.
Ernsting brings more than 25 years of experience building healthcare technology companies. Most recently, he served as chief operating officer of HHAeXchange, a provider of home-care management software for payers and providers. Prior to that, he was chief operating officer at Ability Network, an information technology company connecting healthcare providers and payers. Earlier in his career, Ernsting held leadership positions at Sage, Emdeon and WebMD.
“Ken is a high-caliber executive with an impressive record leading healthcare technology companies that have made a true impact in the industry,” said Higgins. “We are very excited to welcome Ken to the team and leverage his deep experience and expertise to lead a new era of innovation and growth at Solutionreach.”
“I’m inspired by the relentless focus that Solutionreach has on the transformation of healthcare through patient engagement,” said Ernsting. “Solutionreach has long been at the forefront of improving and simplifying patient communications, sending its first patient text message over 20 years ago and innovating ever since. Today, Solutionreach powers more than 1 billion patient-provider interactions each year with a robust patient engagement platform that simplifies and streamlines manual workflows. I am honored to join this exceptional team and look forward to working together to build on Jim’s vision and further accelerate the company’s growth.”
“On behalf of the board of directors, I am thrilled that Ken has chosen to join Solutionreach as the company’s next CEO,” said Craig Frances, managing director at Summit Partners, major shareholder of Solutionreach. “Ken is a seasoned leader who deeply understands the needs of providers and the critical role that the Solutionreach patient engagement platform plays in improving patient access and practice operations. We’re confident that Ken will continue to expand and innovate Solutionreach’s products and drive new partnerships within the healthcare ecosystem, further solidifying the company’s position as a market leader in patient engagement.”